Your data.
Your call.

Request account deletion

Email support@spronta.com with the subject “Kovi account deletion”. Send it from the address linked to your Kovi account if possible. If you used Apple’s Hide My Email, include the relay address shown for Kovi in your Apple Account settings.

We’ll verify ownership using proportionate checks, then arrange deletion of your account, synced profile, saved cloud meals and plans, grocery information, and associated connections. We normally complete deletion within 30 days. We’ll explain any legally required retention or applicable extension.

This opens your email app. Nothing is sent or deleted until you send the request.

A few things to know

• Signing out or uninstalling Kovi does not delete your cloud account.
• You can also request deletion of specific information without closing your whole account.
• Deletion is permanent once completed. Save any information you want to keep first, using the app’s backup export where available.
• Remove local app data and any exported backups from your devices separately. Device backups may follow Apple’s own retention settings.
• Disconnect optional services in Kovi and revoke their permissions in Apple Health, iOS Settings, or Oura as appropriate. Deleting Kovi data does not delete the original records held by those services.
• Deleting an account does not cancel an Apple subscription. If applicable, cancel it in your Apple subscription settings.

Other privacy requests

You can ask for access, correction, portability, or another privacy right at the same address. Read the privacy policy for more about retention, recipients, and your choices.